Privacy Policy

Privacy Policy

Last updated: July 14, 2025

At Veilixx, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of personal information:

  • Contact details (name, email, shipping address)
  • Payment info (card details, transaction history)
  • Account info (username, preferences)
  • Device & usage data (IP address, browser type)
  • Communication details (when you contact us)

We collect this data:

  • Directly from you when you use our Services
  • Automatically through cookies and device usage
  • From third parties like Shopify and payment providers

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Personalize your shopping experience
  • Send you updates and promotional messages (you can opt out anytime)
  • Ensure a secure and safe site experience
  • Comply with legal obligations

How We Share Information

We may share your information with:

  • Shopify, our website host and platform provider
  • Service providers (shipping, payment processing, marketing)
  • Legal authorities, if required by law
  • In case of business transfers or legal obligations

Your Rights

Depending on your location, you may have the right to:

  • Access or delete your personal data
  • Correct inaccurate info
  • Opt out of marketing or data sharing for advertising
  • Withdraw consent at any time

To exercise these rights, contact us at hi@veilixx.com. We may need to verify your identity for certain requests.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors.

Security & Data Retention

We take steps to protect your data but cannot guarantee absolute security. We keep your info only as long as necessary to provide our Services and comply with legal requirements.

International Transfers

Your data may be transferred outside your country, including to the U.S. or other countries via Shopify and our partners.

Changes to This Policy

We may update this policy from time to time. Check back for updates, and note the "Last Updated" date.